Ring Me Up, Scottie
- Publication: CIO
- Date: 1991-10-01
- Author:
- Page:
- Language: English
Imagine our disappointment. Work had reached a standstill while we agonised over the title of the Dr. Who episode in which the Doctor and Leela encounter the Master in Victorian London. Finally, with the answer practically within our grasp, we discovered the only information available was on such subjects as the 90-day T-bill rate and safety engineering for organic proxides.
The source of our frustration was KDS/VOX, an expert voice system that provides knowledge or support interactively over the telephone. The system speaks in a natural voice, and users respond by pressing the buttons of a regular touch-tone phone.
KDS provides clients with run-time software and a CASE tool for developing intelligent systems. It can also build an entire turnkey application of up to 24,000 rules.
In a clever marketing ploy, the company has set up a 24-hour demonstration line that allow callers to try out 14 sample applications on subjects ranging from plastics manufacturing to Star Trek: The Next Generation and Dr. Who. But alas, when we called the system (at 708 251-4975) nary a mention was made of Captain Picard or our favorite Time Lord. Frustrated, we called KDS President Barbara Wallace, who assured us that the information was available in a submenu—accessing it was simply a matter of pushing an extra button.
Using 16,000 rules, the system correctly identitied the Dr. Who episode ("The Talons of Wang Chan,") and a Star Trek episode (questions included "Does Riker have a beard?"). KDS' latest project, according to Wallace, is an application that will help people fill out their personal tax returns. Which is good news for taxpayers who are tired of relying on the IRS for science fiction.
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- APA 6th ed.: (1991-10-01). Ring Me Up, Scottie. CIO .
- MLA 7th ed.: "Ring Me Up, Scottie." CIO [add city] 1991-10-01. Print.
- Chicago 15th ed.: "Ring Me Up, Scottie." CIO, edition, sec., 1991-10-01
- Turabian: "Ring Me Up, Scottie." CIO, 1991-10-01, section, edition.
- Wikipedia (this article): <ref>{{cite news| title=Ring Me Up, Scottie | url=http://cuttingsarchive.org/index.php/Ring_Me_Up,_Scottie | work=CIO | pages= | date=1991-10-01 | via=Doctor Who Cuttings Archive | accessdate=19 April 2024 }}</ref>
- Wikipedia (this page): <ref>{{cite web | title=Ring Me Up, Scottie | url=http://cuttingsarchive.org/index.php/Ring_Me_Up,_Scottie | work=Doctor Who Cuttings Archive | accessdate=19 April 2024}}</ref>
