Doctor Who Cuttings Archive

Difference between revisions of "Browser issues"

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#Refresh the page
 
#Refresh the page
  
*Other IE issues: try changing the user agent string (F12 > Emulation) to a different browser.  Firefox and Chrome seem to work best.
+
*Other IE issues: try changing the user agent string (F12 > Emulation) to a different browser.  Document mode "Edge" doesn't work.
  
 
*If you are using Firefox and can't see a pdf, login to your google account.  You shouldn't have any problems once you're logged in, or if you don't have a google account.
 
*If you are using Firefox and can't see a pdf, login to your google account.  You shouldn't have any problems once you're logged in, or if you don't have a google account.
 +
 +
*You can always click on the link below the image which will display the pdf either in Adobe or in your browser, depending on your settings.
  
 
*If you're still having problems, you can email us: {{email}}
 
*If you're still having problems, you can email us: {{email}}

Revision as of 14:43, 9 November 2013

  • If the image doesn't display in Google Docs Viewer, try refreshing the page. There may also be an "exceeded bandwith" error that can be solved by refreshing.
  • If you are using Internet Explorer and you get the message "This content cannot be displayed in a frame"
  1. Settings
  2. Internet options
  3. Trusted sites
  4. Sites
  5. add docs.google.com
  6. Refresh the page
  • Other IE issues: try changing the user agent string (F12 > Emulation) to a different browser. Document mode "Edge" doesn't work.
  • If you are using Firefox and can't see a pdf, login to your google account. You shouldn't have any problems once you're logged in, or if you don't have a google account.
  • You can always click on the link below the image which will display the pdf either in Adobe or in your browser, depending on your settings.