Difference between revisions of "Browser issues"

Revision as of 14:43, 9 November 2013

If the image doesn't display in Google Docs Viewer, try refreshing the page. There may also be an "exceeded bandwith" error that can be solved by refreshing.

If you are using Internet Explorer and you get the message "This content cannot be displayed in a frame"

Other IE issues: try changing the user agent string (F12 > Emulation) to a different browser. Document mode "Edge" doesn't work.

If you are using Firefox and can't see a pdf, login to your google account. You shouldn't have any problems once you're logged in, or if you don't have a google account.

You can always click on the link below the image which will display the pdf either in Adobe or in your browser, depending on your settings.

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 #Refresh the page
-*Other IE issues: try changing the user agent string (F12 > Emulation) to a different browser.  Firefox and Chrome seem to work best.
+*Other IE issues: try changing the user agent string (F12 > Emulation) to a different browser.  Document mode "Edge" doesn't work.
 *If you are using Firefox and can't see a pdf, login to your google account.  You shouldn't have any problems once you're logged in, or if you don't have a google account.
+*You can always click on the link below the image which will display the pdf either in Adobe or in your browser, depending on your settings.
 *If you're still having problems, you can email us: {{email}}